For a free quote, call us on 0800 023 6184

What Our Customers Say

1 / 5

Mel McGuire, 06/12/2019Ruined sofa

Ruined sofa

"I had enviroclean come to my home last week to clean a rug and freshen up one of my upholstered sofas. The sofa is covered in regular upholstery, nothing out of the ordinary. I was told that the sofa would take approximately 5-6 hours to dry out. 24 hours later, it still hadn't completely dried out and I noticed that were marks all over the side and back of the sofa where a cleaning tool had been dragged across the fabric, leaving what I can only describe as teeth marks. When the sofa was completely dry, around 36 hours later, the marks were still there and the fabric had become rock hard, feeling like sand paper. I've been trying to get a satisfactory outcome to this problem ever since. Initially both the person who carried out the work - Paul Masters - and the Facebook admin person both ignored all messages from me for 5-6 days. It was only when I threatened further action, that I receieved a reply. Despite what it says on the company website, they now say they don't 'offer guarantees' . They offered a re-clean but when I asked about what happens in the eventuality that further damage is done or the re-clean doesn't; solve this problem, they refuse to answer. I asked for a different person to do the re-clean, for obvious reasons, but again they have refused this. They will only communicate via FB messenger and refuse to pick up the phone, refuse to answer straightforward questions and seem to think that customers are idiots. Use this company at your peril! A complete and utter nightmare from start to finish ... one of the most unprofessional setups I've ever had the misfortune to deal with!"

Popular Packages

Stain Protectant Service

You've invested a lot of money into your furnishings and carpets, make sure they are protected from stains
We will...Clean and deodorise all the carpets and upholstery in your home
Let you choose from our range of different scented cleaning products
Only use child and pet-friendly cleaning soultions in your home
Get any tough, stubborn stains out of your carpets and uphosltery
Apply a stain protectant to prevent your home from looking grubby and dirty
Provide you with a FREE Enviroclean Spot and Stain Remover for any little spills

New Home Package

Are you moving to a new home or selling yours? Let us make your home beautifully clean
We will...Clean and deodorise all the carpets in your home
Thoroughly clean the upholstery and mattresses
Apply stain protectant to your carpets and upholstery so your home keeps cleaner for longer
Provide you with a FREE Enviroclean Spot and Stain Remover for any little spills
Treat any stubborn stains and make your carpets and furnishings look brand new again
We offer a 10% discount if we are able to clean your home without furniture in it

New Baby Package

Do you have a new baby or you're waiting for your bundle of joy to arrive? Ensure your home is clean and healthy
We will...Clean and deodorise the carpets in the nursery and living room
Thoroughly clean the upholstery, where your little one will often nap
Apply stain protectant to your carpets and upholstery... because accidents will happen
Provide you with a FREE Enviroclean Spot and Stain Remover for any little spills
Use child-friendly cleaning products that are sensitive on your baby's skin
Revisit your home in 6 months' time to clean any tough stains that may have appeared
What people said
Comments Rating 4.92 (12 reviews)


  • Jamie says:

    Excellent customer service

    Enviro clean are simply amazing

  • JJ says:

    Stairs and landing cleaned 24th may – fantastic job, carpet did not take long to dry highly recommend this company

  • Paula Proudlove says:

    Sofa cleaned

    Had my corner sofa cleaned yesterday he did a great job and he was very friendly to great service.

  • Nikki says:


    Just had my stairs & landing cleaned by Mark, very professional, lovely guy & the result is amazing.
    Highly recommend!!!

  • Karuna Sooranna says:


    Ian was a lovely person. He was polite, friendly and charming. He was thorough and did a brilliant job. I had booked for 3 and 2 seater sofas, a footstool, rug and stairs, £195. Satisfied with the result. I am having through lounge and bedroom carpets done next.
    I wish they did curtains as well.

  • Gina RIPLEY says:

    Carpet cleaning

    Contacted enviroclean to book to have my stairs cleaned very quick to contact me back to book a day.was done today by craig very polite friendly guy made my carpet look like new.fantastic.definatley recommend.

  • Sarah Brown says:

    Very happy

    Really happy with the service, carpets came up great, very professional service, will definitely be using again

  • Tamsin Bone says:

    First time I’ve used this company and I’m thrilled with the results, carpets look amazing . Highly recommend

  • Lisa-Marie says:

    Thank you to Blue

    I booked enviro clean after seeing a Facebook Ad I wanted my year old carpet maintained and freshened, Blue can to my house with a friendly and respectful attitude, I was so happy with the results I think I’ll keep Enviro Clean in my calendar as an annual appointment!

    Thank you Enviro Clean

  • Lynda Murphy says:


    Just had carpets cleaned by Matt from enviroclean east. Brilliant job. Arrived on time. Nice pleasant and polite chap. Definately would reccomend and would use again. thank you.

  • Tricia says:


    Had my hall stairs and 2 landings cleaned today , really impressed with the service and result . Will definitely use them again and recommend to friends 😊

  • Meena says:


    Choosing Enviroclean was a very good choice. Tidy and clean work, friendly and professional staff ( Mark) and reasonable rates. Look forward in future for one more job 😊😄

  • Kate says:


    I had absolutely no idea just what a difference it would make having my sofa and carpet cleaned professionally.
    My cleaner was called Craig. He went well above and beyond!!
    He kept me informed every step of the way.
    I had some particularly nasty stains. Craig used every trick possible to remove them! And he did an exceptional job! There were a couple of stains left as Craig left. The fantastic news is as my sofa dried (from cleaning process ) the stubborn stains faded right a way!!
    I have already recommended this service to my family and friends!!
    5 stars for enviro-clean. And top marks for Craig.

  • Denese says:

    After a hick up with the booking date that was professionally and promptly dealt with we had 2 bedroom and out very extensive hall carpets cleaned the following day.

    The guy that arrived on time was both pleasant and professional and we we’re very pleased with the work done

    Price was reasonable and carpet Scotch guarded upon completion, no mess no fuss very happy to recommend

  • Tina Williams says:

    Excellent service

    Excellent and efficient service from Enviro Clean South. Craig was prompt, courteous and I’m thrilled with the end result. I’ll be recommending to friends and family.

  • Sally says:


    Perfect service from start to finish. Couldn’t be happier with the outcome as I was originally going to buy new carpets but I am so happy I didn’t. 10 year old stains have now vanished. Can’t wait to get my sofas done next time *****

  • Jayne says:


    We had two stair carpets,one landing and two bedrooms cleaned today. The team who did our job was the south west and South Wales team.
    The job was really well done. He was polite efficient and our carpets look like new. I will definitely use this service again

  • Christine Howell says:

    Just had Mitch clean my sofa and it looks brand new. I’m really pleased with it and highly recommend this company. Excellent service all round.

  • Simone says:

    Brilliant service

    Just had my stairs, landing & rugs cleaned. What a fantastic job. Carpets look like new. Very friendly cleaner who even cleaned up water marks on my laminate. Everything thing is sparkling. Brilliant service. Quick but very professional. One happy costumers. Recommend this company 1000%Thank you very much

  • Lianne says:

    Friendly and efficient service

    Fantastic service from Steve C yesterday – we have just moved in and had one carpeted room which was stained with make up – Steve removed it all no problem! Friendly and efficient, knowledgeable about products and gave good aftercare advice to dry out the carpet fully again. 5* highly recommended

  • Mora says:

    Impressive results! I had two chairs cleaned as well as the carpets. Danny arrived at arranged time & worked solidly for five hours. The results really are extraordinary. The carpets are pale gold & show every mark…now perfect. The chairs look new.Both over 11 years old. The last “professional ” cleaner left dirty water stains. Will certainly have the firm again.

  • Rosie Erysthee says:

    Carpet cleaning

    Mark came today and what a great job he did cleaning the living room, stairs, landing, bedroom and rug. Really impressed with the service. Will definitely use again in the future.

  • Mandy Vye-Parminter says:

    Had my leather three piece cleaned today absolutely fabulous job really thrilled with it. The guy who turned up today named Darryl was professional courteous and worked hard on my leather suite I give this company 5 *

  • Ali Owens says:


    Cannot recommend this company highly enough! Very efficient, punctual and so professional! Thank you Dave – my daughter loved her surprise!

  • Ann Haggarty says:


    Thank you for a great job. A lot of time and effort was made to make the carpets clean. I definitely would do it again. Very professional and a very high standard of work was given. Thank you

  • Sophie HP says:

    Best carpet cleaners in the business

    These guys saved the day, month, year! They had no availability and somehow made time to get some serious stains out after hours. Extremely professional and just all around great, amazing people. The type of people you want to do business with. Reasonable prices and excellent quality. Would recommend them to anyone for a clean. They saved me thousands of pounds and I’ll be forever thankful. Absolute legends.

  • Lou says:


    Just had carpets cleaned lovely polite guy lots of dirty water so definitely saw what I was paying for. Definitely have again

  • Jenny Hall says:


    Very prompt. Very polite. Very professional. One happy customer. Leather sofas like new & super clean carpets . Thank you

  • Nicola says:

    Great service

    Really pleased with the results today. My sofa and chair is like new!!!
    First class service
    Will be calling again

  • Pam crawley says:


    Perfect service from mark came in got on with it settee and carpets are lovely and clean no mess anywhere
    Thank you mark

  • Ann Norville says:


    Thoroughly recommend enviro-clean, had my whole house cleaned and they all look like new again! One very satisfied customer. Many thanks once again 😀

  • Wendy E says:

    Great carpet cleaning service

    Mark was v helpful & efficient. Carpets look great. Thank you. (North East)

  • D.Barber says:

    Outstanding service

    A very professional and effencient service. I would highly recommended!

  • Louise Jones says:

    Outstanding Service 5*

    First time having my moms carpets cleaned & I can say that we are very impressed. Ian was very professional & thorough throughout. My moms carpets have come up like new & now smell amazing.
    Thankyou enviro Clean & especially Ian.

  • Liz Ostle 25/9/19 says:


    Fantastic job , very professional and polite , highly recommend and will definitely be using you again in the future

  • Sandra O'Hanlon says:

    Got my carpets cleaned on Wednesday. Great service. Carpets look new!

  • Marilyn Randall says:


    Cleaned a revolting cream sofa after 5 dogs and a load of teenagers. Came up like new!!! Coming back to do the carpets next month!

  • Lindsay Jones says:

    Carpet cleaned

    Had my stairs and bedroom cleaned by Darryl, Wasn’t not sure what to expect as i’d had some poor cleaners in the past and after finding a good cleaner 5 years ago i tended to stick to him. Unfortunately he wasn’t available this month and decided to try envio-clean and boy am I glad I did. My “very dirty” stairs carpet is not gleaming. The stains are now gone and I’ll be having these guys back again.

Leave a Reply

Your email address will not be published. Required fields are marked *