OUR SERVICES
What Our Customers Say
Mel McGuire, 06/12/2019Ruined sofa
"I had enviroclean come to my home last week to clean a rug and freshen up one of my upholstered sofas. The sofa is covered in regular upholstery, nothing out of the ordinary. I was told that the sofa would take approximately 5-6 hours to dry out. 24 hours later, it still hadn't completely dried out and I noticed that were marks all over the side and back of the sofa where a cleaning tool had been dragged across the fabric, leaving what I can only describe as teeth marks. When the sofa was completely dry, around 36 hours later, the marks were still there and the fabric had become rock hard, feeling like sand paper. I've been trying to get a satisfactory outcome to this problem ever since. Initially both the person who carried out the work - Paul Masters - and the Facebook admin person both ignored all messages from me for 5-6 days. It was only when I threatened further action, that I receieved a reply. Despite what it says on the company website, they now say they don't 'offer guarantees' . They offered a re-clean but when I asked about what happens in the eventuality that further damage is done or the re-clean doesn't; solve this problem, they refuse to answer. I asked for a different person to do the re-clean, for obvious reasons, but again they have refused this. They will only communicate via FB messenger and refuse to pick up the phone, refuse to answer straightforward questions and seem to think that customers are idiots. Use this company at your peril! A complete and utter nightmare from start to finish ... one of the most unprofessional setups I've ever had the misfortune to deal with!"
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38 Comments
Excellent customer service
Enviro clean are simply amazing
Stairs and landing cleaned 24th may – fantastic job, carpet did not take long to dry highly recommend this company
Sofa cleaned
Had my corner sofa cleaned yesterday he did a great job and he was very friendly to great service.
Nikkibiggs72@yahoo.co.uk
Just had my stairs & landing cleaned by Mark, very professional, lovely guy & the result is amazing.
Highly recommend!!!
Satisfied
Ian was a lovely person. He was polite, friendly and charming. He was thorough and did a brilliant job. I had booked for 3 and 2 seater sofas, a footstool, rug and stairs, £195. Satisfied with the result. I am having through lounge and bedroom carpets done next.
I wish they did curtains as well.
Carpet cleaning
Contacted enviroclean to book to have my stairs cleaned very quick to contact me back to book a day.was done today by craig very polite friendly guy made my carpet look like new.fantastic.definatley recommend.
Very happy
Really happy with the service, carpets came up great, very professional service, will definitely be using again
First time I’ve used this company and I’m thrilled with the results, carpets look amazing . Highly recommend
Thank you to Blue
I booked enviro clean after seeing a Facebook Ad I wanted my year old carpet maintained and freshened, Blue can to my house with a friendly and respectful attitude, I was so happy with the results I think I’ll keep Enviro Clean in my calendar as an annual appointment!
Thank you Enviro Clean
enviroclean
Just had carpets cleaned by Matt from enviroclean east. Brilliant job. Arrived on time. Nice pleasant and polite chap. Definately would reccomend and would use again. thank you.
elle999_2000@yahoo.com
Had my hall stairs and 2 landings cleaned today , really impressed with the service and result . Will definitely use them again and recommend to friends 😊
meenapopat@yahoo.com
Choosing Enviroclean was a very good choice. Tidy and clean work, friendly and professional staff ( Mark) and reasonable rates. Look forward in future for one more job 😊😄
kt_london@icloud.com
Wow!!
I had absolutely no idea just what a difference it would make having my sofa and carpet cleaned professionally.
My cleaner was called Craig. He went well above and beyond!!
He kept me informed every step of the way.
I had some particularly nasty stains. Craig used every trick possible to remove them! And he did an exceptional job! There were a couple of stains left as Craig left. The fantastic news is as my sofa dried (from cleaning process ) the stubborn stains faded right a way!!
I have already recommended this service to my family and friends!!
5 stars for enviro-clean. And top marks for Craig.
After a hick up with the booking date that was professionally and promptly dealt with we had 2 bedroom and out very extensive hall carpets cleaned the following day.
The guy that arrived on time was both pleasant and professional and we we’re very pleased with the work done
Price was reasonable and carpet Scotch guarded upon completion, no mess no fuss very happy to recommend
Excellent service
Excellent and efficient service from Enviro Clean South. Craig was prompt, courteous and I’m thrilled with the end result. I’ll be recommending to friends and family.
bridleaimee@gmail.com
Perfect service from start to finish. Couldn’t be happier with the outcome as I was originally going to buy new carpets but I am so happy I didn’t. 10 year old stains have now vanished. Can’t wait to get my sofas done next time *****
Jayne.meehan@btinternet.com
We had two stair carpets,one landing and two bedrooms cleaned today. The team who did our job was the south west and South Wales team.
The job was really well done. He was polite efficient and our carpets look like new. I will definitely use this service again
Just had Mitch clean my sofa and it looks brand new. I’m really pleased with it and highly recommend this company. Excellent service all round.
Brilliant service
Just had my stairs, landing & rugs cleaned. What a fantastic job. Carpets look like new. Very friendly cleaner who even cleaned up water marks on my laminate. Everything thing is sparkling. Brilliant service. Quick but very professional. One happy costumers. Recommend this company 1000%Thank you very much
Friendly and efficient service
Fantastic service from Steve C yesterday – we have just moved in and had one carpeted room which was stained with make up – Steve removed it all no problem! Friendly and efficient, knowledgeable about products and gave good aftercare advice to dry out the carpet fully again. 5* highly recommended
Impressive results! I had two chairs cleaned as well as the carpets. Danny arrived at arranged time & worked solidly for five hours. The results really are extraordinary. The carpets are pale gold & show every mark…now perfect. The chairs look new.Both over 11 years old. The last “professional ” cleaner left dirty water stains. Will certainly have the firm again.
Carpet cleaning
Mark came today and what a great job he did cleaning the living room, stairs, landing, bedroom and rug. Really impressed with the service. Will definitely use again in the future.
Had my leather three piece cleaned today absolutely fabulous job really thrilled with it. The guy who turned up today named Darryl was professional courteous and worked hard on my leather suite I give this company 5 *
Lali2515@aol.com
Cannot recommend this company highly enough! Very efficient, punctual and so professional! Thank you Dave – my daughter loved her surprise!
annhaggarty@btinternet.com
Thank you for a great job. A lot of time and effort was made to make the carpets clean. I definitely would do it again. Very professional and a very high standard of work was given. Thank you
Best carpet cleaners in the business
These guys saved the day, month, year! They had no availability and somehow made time to get some serious stains out after hours. Extremely professional and just all around great, amazing people. The type of people you want to do business with. Reasonable prices and excellent quality. Would recommend them to anyone for a clean. They saved me thousands of pounds and I’ll be forever thankful. Absolute legends.
Loleckey@gmail.com
Just had carpets cleaned lovely polite guy lots of dirty water so definitely saw what I was paying for. Definitely have again
Jennyhall1952@outlook.com
Very prompt. Very polite. Very professional. One happy customer. Leather sofas like new & super clean carpets . Thank you
Great service
Really pleased with the results today. My sofa and chair is like new!!!
First class service
Will be calling again
Perfect
Perfect service from mark came in got on with it settee and carpets are lovely and clean no mess anywhere
Thank you mark
Ms
Thoroughly recommend enviro-clean, had my whole house cleaned and they all look like new again! One very satisfied customer. Many thanks once again 😀
Great carpet cleaning service
Mark was v helpful & efficient. Carpets look great. Thank you. (North East)
Outstanding service
A very professional and effencient service. I would highly recommended!
Outstanding Service 5*
First time having my moms carpets cleaned & I can say that we are very impressed. Ian was very professional & thorough throughout. My moms carpets have come up like new & now smell amazing.
Thankyou enviro Clean & especially Ian.
*****
Fantastic job , very professional and polite , highly recommend and will definitely be using you again in the future
Got my carpets cleaned on Wednesday. Great service. Carpets look new!
Amazing
Cleaned a revolting cream sofa after 5 dogs and a load of teenagers. Came up like new!!! Coming back to do the carpets next month!
Carpet cleaned
Had my stairs and bedroom cleaned by Darryl, Wasn’t not sure what to expect as i’d had some poor cleaners in the past and after finding a good cleaner 5 years ago i tended to stick to him. Unfortunately he wasn’t available this month and decided to try envio-clean and boy am I glad I did. My “very dirty” stairs carpet is not gleaming. The stains are now gone and I’ll be having these guys back again.